Thank you for shopping at Just Sara.
At Just Sara Digital Agency, we are committed to providing high-quality digital services and ensuring customer satisfaction. We understand that there may be situations where you may request a refund for the services you have purchased from us.
Eligibility for Refund:
1.1. No Refund for digital products.
Grounds for Refund:
3.1. Refunds may be considered under the following circumstances:
- a. Failure to deliver the services as outlined in the agreement.
- b. Services delivered are of significantly lower quality than agreed upon.
- c. Services are not delivered within the agreed-upon timeline, except in cases of force majeure or circumstances beyond our control.
Refund Process:
4.1. To request a refund, you must send a written request to support@justsara.org within the specified time frame.
4.2. Your refund request should include:
- a. Your full name and contact information.
- b. A detailed explanation of why you are requesting a refund, including any supporting evidence.
4.3. Upon receiving your request, our team will review it and respond within 4 business days.
4.4. If your request is approved, we will process the refund within 4 business days using the same payment method used for the original transaction.
Dispute Resolution:
5.1. If a dispute arises regarding a refund request and cannot be resolved through direct communication, either party may seek mediation or legal action as permitted by the laws governing our agreement.
Changes to this Refund Policy:
6.1. Just Sara Digital Agency reserves the right to modify or amend this Refund Policy at any time. Any changes will be effective immediately upon posting on our website or providing notice to clients.
By engaging with Just Sara Digital Agency’s services, you acknowledge that you have read and agreed to this Refund Policy. It is your responsibility to review this policy periodically for any updates or changes.
If you have any questions or concerns about this Refund Policy, please Contact us.
